Don't use cleaning products or compressed air. Make sure that your iPhone is free of dust before opening the SIM tray. If dust or dirt gets on your iPhone, wipe it off with a soft, lint-free cloth – for example, a lens cloth. What should I do if dust gets on my iPhone? Dry your iPhone using the previous instructions. Water in the port may degrade speaker or microphone performance until it completely evaporates. What should I do if my iPhone got wet and now its speaker sounds muffled?Ĭheck to see if there is water in the microphone or speaker: place your iPhone, speaker-side down, on a lint-free cloth and see if water drips out. Make sure that your iPhone is dry before you place it on a compatible wireless charging mat. ![]() Allow at least 5 hours before charging with a Lightning or USB-C cable or connecting an accessory.įor wireless charging, wipe off your iPhone with a soft, lint-free cloth – for example, a lens cloth. Using accessories or charging when wet may damage your iPhone. If your iPhone has been exposed to liquid, unplug all cables and do not charge your device until it’s completely dry. Find out what to do if you see a liquid-detection alert on your iPhone. Your iPhone can warn you if there's liquid in the Lightning or USB-C connector when you connect a cable or an accessory to your iPhone XS, iPhone XS Max, iPhone XR or later. If you forgot the passcode for your iPhone, iPad, or iPod touch How to. Placing your iPhone in front of a fan blowing cool air directly into the Lightning or USB-C connector may help with the drying process.ĭon't dry your iPhone using an external heat source or insert a foreign object, such as a cotton bud or a paper towel, into the Lightning or USB-C connector. Get AppleCare+ Apple ID & Password Billing. Leave your iPhone in a dry area with some airflow. To dry your iPhone, tap it gently against your hand with the Lightning or USB-C connector facing down to remove excess liquid. Make sure that your iPhone is dry before opening the SIM tray. Wipe your iPhone off with a soft, lint-free cloth – for example, a lens cloth. Finally, press and hold the Side button until the Apple logo appears. To force restart a new iPhone model like iPhone 8 or later, quickly press the Volume Up button, then the Volume Down button. If a liquid other than water splashes on your iPhone, rinse the affected area with tap water. If charging doesnt help, performing a force restart may help you fix the iPhone not turning on issue. ![]() If your iPhone comes into contact with any of these substances, follow the instructions to clean your iPhone. Minimise exposing your iPhone to soap, detergent, acids or acidic foods, and any liquids – for example, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye and solvents. Operating your iPhone outside of the suggested temperature ranges or in extremely humid conditionsĭropping your iPhone or subjecting it to other impactsĭisassembling your iPhone, including removing screws Intentionally submerging your iPhone in water Using your iPhone in a sauna or steam room Exposing your iPhone to pressurised water or high-velocity water, such as when showering, water skiing, wakeboarding, surfing, jet skiing and so on
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